The restaurants aren’t clearly marked which led to some confusion and there weren’t signs for shuttle pick ups/air port pick ups. Let me know if you’d like a quote for one or both, from here I will pass your details on to our expert travel liaisons and they will be here to offer their honest advice and to make sure you choose the best hotel for you plus make sure you get all the perks and discounts you are entitled to. Fulfilling the mission of Grupo Xcaret, we created the All-Fun Inclusive™ concept to make the world a happier place spreading our great love for Mexico. The staff speaks multiple languages, including English, Spanish, French, Italian, Portuguese, and Korean. Outside of that area, there are many animals and attractions small children would also like. Yes, some things were a little different at Hotel because of COVID-19. In the meantime, if you have any further questions about your next trip you can always reach out to us directly via our toll-free number 888-537-9797 or customercare@playadelcarmen.com. Our All-Fun Inclusive® program transforms and outmatches the traditional All-Inclusive concept, as we offer unlimited access to our Parks: Xcaret, Xel-Ha, Xplor, Xplor Fuego, Xoximilco and Xenses, as well as deluxe tours to Xenotes and Xichen, with round-trip transportation included. Another top pick for younger children would be Xenses. That’s what the spa at the new Xcaret hotel looks like. Such a relaxing experience. Our colleagues really do take the greatest pride in ensuring each and every guest is made to feel special, and to deliver memorable levels of personalized service; it is always so pleasing to hear we have got this correct, and helped to create such a memorable experience during your stay through Rolando's service. Need a vacation? We loved so much about our stay, if you want to be pampered, stay in Fuego and enjoy all this resort has to offer. My husband and I are looking to visiting the xcaret and I just have a couple of questions. Also, because my wife and I can only do so much walking, do the butlers in this adults only section able to provide golf cart transportation to the other restaurants and key points of interest? I wish after a long flight the check in experience was a little better but we had an amazing trip and would recommend hotel xcaret to anyone looking for an adventure or a relaxing getaway. You will discover coves, rivers, caves, and lots of jungle throughout the property. Also I saw a video of a room where they were jumping straight from their balcony into the river do you know if this is a swim up room or a different room? Special thank you also goes to Christian/Henry at Casa Fuego Restaurant, Reyes was amazing at the River beach pool area, Manuel was an incredible lifeguard who kept a watchful eye over us, Robert near the swim up suites was a true mixologist and Jesus was an incredible concierge! reason I would stay at the hotel again. With an array of stunning locations to choose from at this resort, our Expert Wedding Specialists here at PlayaDelCarmen.Com will be on hand to help bring your vision to life. Our team’s opinion is that the higher level hotel is definitely the Grand Velas as their service is unrivaled. 4. it says its all inclusive but is there a max amount of people that can get the all inclusive, it will only be me and my bf will we both get all inclusive or only one. Does it get more magical than that? Parks were not as busy as we remember them from last years, which is good thing and some attractions were closed ( for safety reasons). The activities are endless; you have the option of swimming in the pool, river, and ocean. Wonderful. We had high hopes when we came here to Xcaret for our honeymoon. Just go with their recomandations- it outstanding. Top 5 tips to know before visiting Xcaret. Do you recommend getting Club level? In the last month, the state of Quintana Roo has invested in major government cleanups so beaches are finally looking like their former glory and prevention methods are in place to stop it getting like that in future. Our team of Wedding Planners at PlayaDelCarmen.Com know this hotel inside out and can take all the stress out of your planning, so you can sit back, relax, and enjoy seeing your vision come to life. Nearby attractions include Xcaret (3.6 miles), Ecopark Kantun Chi (1.6 miles), and Rio Secreto (3.2 miles). At Buffet they assist you with food, so some times we were waiting a little longer that we would like, but not big deal. Hello Sally, I can see by the size of this resort that there is a lot of walking involved. 9.2. This is easily one of the best resorts in the Riviera Maya. Contact Hotel Xcaret Mexico in Cancun on WeddingWire. Hotel Xcaret Mexico: Excellent and safe getaway! We recommend calling ahead to confirm details. This second beach has soft and calm water. ALL-FUN Inclusive ™. Sanitizers everywhere, masks in public areas, temperature checks.Was no Sunday Brunch this year, but in my opinion Buffet got many things from the Brunch- King Crab Legs, Oysters, Lobsters.... We had Dinner at sushi table 2 times and Chef Juan Carlos did gorgeous plates for us ( sorry, don't remember other Chefs name). It was our third annual trip to Hotel Xcaret to celebrate our Anniversary and my husband Birthday. Additionally there was always the reminders of natural. I booked this trip last year, as soon as we came back from second trip and I was very skeptical if we should go or not. Load more customer reviews. Hi Sarah, We were hoping to have some clarification on how much more is it for butler service/which of the Casa’s they are part of? Please contact me on our toll-free number (888) 537-9797 so we can help you get organized and make sure your trip plays our seamlessly. Where Can I Get a COVID Test in Cancun & The Riviera Maya? So, you needn’t worry from this day forward but it’s always nice to have peace of mind. Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi. 1. with staying with Xcaret the rooms are all inclusive does that mean it comes with the dolphins swim, and everything that costs extra for those that aren’t staying at the hotel. Give us a call, 888-537-9797, Contact us via email at customercare@playadelcarmen.com. There are also multiple bars and food carts throughout the resort. The spacious suites at Hotel Xcaret Mexico are immersed in nature and fitted with deluxe ammenities. You just let me know, I’ll be here to get you an exclusive deal and save you big bucks. Yes, free parking and valet parking are available to guests. However we still had the trip of a lifetime while visiting all the parks that didn’t require advance notice and staying for a week (barely enough time to begin to experience all that XCARET had to offer.) Cons: The food was GOOD. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Thanks! Although, I didn’t spend a night at the resort, I was blown away with the lavish but worth-it design the facility can boost of. Food was delicious as always and many, many options. We had an ocean view room, which I highly recommend. Road Chetumal-Puerto Juarez Km. It not only showcases their passion for interior but all the skills and traditions of the people of Mexico. They were also very cautious and thorough with food allergies which I appreciated since I was traveling with someone who has anaphylactic allergies. Hand-made tortilla with beans (cooked in a little bacon), topped with Oaxaca cheese, ribeye and ranchero. For romantic dinners definitely check out Cuevas Restaurant as it looks particularly magical lit up with candles. they took excellent care of my daughter and I. If you book through us I can send you a map and answer any of your other questions you may have while ensuring you get the best deal on room rates. The luxury continues every day with the Fuego. ” in 6 reviews “ I wish that the pools were open later since we did spend most of our time at the Xplor and Xcaret theme parks. My wife and I love to travel! The comfortable rooms at Hotel Xcaret Mexico include slippers, a flat-screen TV and a … The beachfront Hotel Xcaret has a fantastic location for travelers planning on spending a lot of their time at one of the nearby parks. In fact, the New Xcaret Hotel encourages you to do so in a fun and picturesque environment. Are there opportunities to exercise at Hotel Xcaret Mexico? The architecture and details of the building, rooms, and lay out were amazing. What are some of the property amenities at Hotel Xcaret Mexico? Talk to us today about planning your wedding at the New Xcaret Hotel, Mexico. Does Hotel Xcaret Mexico have an airport shuttle? Book Hotel Xcaret Mexico, Riviera Maya on Tripadvisor: See 6,543 traveller reviews, 10,087 candid photos, and great deals for Hotel Xcaret Mexico, ranked #27 of 282 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Accompanied by friendly staff and living in animpeccably clean environment was a dream realized vacation experience! All in all, we appreciate the time you invested in sharing such thoughtful words, and we can't wait to have you back for the 4th time! He went on his DAY OFF to the Mall and got me Memory card for my cell phone ( I did a lot of photos and videos and was running. The food was amazing! Make the most of the included attraction – Xplor should definitely be high on your list. Thank you Xcaret Hotel Staff, you’re a cut above the rest. Yes the people you saw were in the swim-up suites. 5. is there anything that is not included when we stay in the hotel? Around 3.7 mi from ADO International Bus Station, the property is also 3.7 mi away from Disabled-friendly beach and offers free WiFi. If you don’t like to workout inside there is a functional training circuit within nature, as well as daily yoga classes so you can get your ‘ooooooom’ on, and start each day refreshed and rejuvenated. Hotel Xcaret Mexico is a cosmopolitan resort that has redefined the concept of Cancun and Playa del Carmen all-inclusive with its innovative All-Fun Inclusive®, being the only Riviera Maya resort to offer access to all the parks and tours by Grupo Xcaret. However, for the more adventurous and active sorts, this place will certainly not disappoint. Also, I got my tooth chipped by eating oyster, so he found me English speaking Dentist 10 minutes from the Hotel, called taxi and was on the phone with us whole the time while we been out of Hotel ( we don't speak Spanish unfortunately) !!! During the day many families go to the parks so you practically have the hotel to yourself. ” in 8 reviews We will make sure to recognize is efforts on your behalf. In all my years of reviewing hotels, the attention to detail and level of service here is unrivaled. If you need assistance booking and getting the best local deal please reach out to us at customercare@playadelcarmen.com . Based on 27 reviews | All reviews are from verified hotel guests. 2. If you want to to experience more of the Xcaret hotel. trivago! Book Hotel Xcaret Mexico, Riviera Maya on Tripadvisor: See 6,119 traveller reviews, 9,627 candid photos, and great deals for Hotel Xcaret Mexico, ranked #28 of 270 hotels in Riviera Maya and rated 4.5 of 5 … Cuevas Restaurant – stunning venue carved out of natural limestone. Your email address will not be published. Please see our partners for more details. We did get in to Xin Gao for the teppanyaki, very fun. However, if you’d like us to provide a quote I can look into it and get back to you with a definitive answer. Also Xel Ha for those that like to swim and snorkel. From first minute of arrival to Hotel to very last one, we have been under supervision of our ex- butler( from our first stay at casa FUEGO!) We will have a teenager with us but we are still looking for a smaller resort. , I was at this resort in 2019 and WOW WOW WOW can’t say nothing but great things about it. Hotel Xcaret Mexico, Playa del Carmen: See 6,542 traveller reviews, 10,086 photos, and cheap rates for Hotel Xcaret Mexico, ranked #27 of 282 hotels in Playa del Carmen and rated 4.5 of 5 at Tripadvisor. If you’re not sure which room is right for you, our Travel Specialists here are PlayaDelCarmen.Com would be happy to help. The spa is insanely pleasing to the eye. We will share your delightful words as well with our culinary team, whom I'm sure will be thrilled by your praises. The Xcaret Hotel Mexico perches between a sandy beach and a river. I’m not sure about the room service being 24-7, but I’m sure they have some options to eat from 6am to at least 11pm. To make it feel more special be sure to watch your TV and the channel that features all the stories of the things made for your room. View 54 photos and read 5,842 reviews. I would be grateful for any advice you can have on the finest resort. We can’t wait to welcome you. Hello Jasmin, I have passed your queries on to our hotel booking agents as these team members have the most relevant and up to date info for you and will help you get the best deal on this hotel at this time. But the staff, especially in the Fuego restaurant made our trip amazing! The secondary beach with no waves and soft sand is great because it means you can relax without the fear of the little ones being swept away by a big wave. The only hard job for you will be choosing from the hotel’s incredible range of customizable packages that have been curated to cater to groups of all sizes and budgets. In this video I give an honest review of the great things that Hotel Xcaret has to offer, and the small ways we wish it would have been better. I mean, who can say no to lavish luxury in paradise at an affordable price? Priceline™ Guest Score [9.2 Wonderful] 【 Hotel Xcaret Mexico - All Inclusive Reviews 】 Read reviews by verified guests of Hotel Xcaret Mexico - All Inclusive in Quintana Roo. A Solo Females Guide To Travel in Cancun & The Riviera Maya 2021, New Year's 2019: Playa del Carmen's Hottest Hotel Deals, list of job opportunities in Playa del Carmen, as well as deluxe Tours to Xenotes and Xichen, with. He done fantastic job with every single detail on our trip and even more!!! Yes, dry cleaning and laundry service are offered to guests. One of the biggest draws for this hotel is that it offers a unique ‘All-Fun Inclusive program’. Xcaret VS Xel-Ha – what’s the difference? – a minibar – espresso coffee machine – hammocks on the balcony – jacuzzis – rain showers – security boxes – hairdryers – 55′ inch flat-screen TVs – and more. It says all inclusive but I do know some places only include certain meals does the xcaret include 3 meals a day? It also offers child-minding services, a currency exchange and a reception that operates 24/7. It’s unique in the way that the buildings and rooms work in harmony with the surrounding nature,  making the grounds a pleasant exploration. There are more places to choose from in the Playa del Carmen area. We remembered the perks of the Fuego section, but vowed we would try new experiences this trip.....but ended up most breakfasts with David and his exceptional service, Spanish lessons, and tastes of Mexico that he had the Chef prepare for us! Overall, I would absolutely come back again. As an amputee I found it very easy to walk around the site and they were very accommodating with my needs, Your email address will not be published. Next time I will be sure to look ahead and book some of the other parks and restaurants but as I told my kids always leave wanting a little more! And to be honest it comes as no surprise. I think not. Weddings here in Mexico are easily 1/3 the cost than they would be at home. Hi Sarah! Each of the massage rooms is totally unique and some even have a personal cenote in them. Hotel Xcaret Mexico was the most amazing resort I’ve visited thus far. Hey Kailee, thanks for reaching out and reading the blog. Also, you can glide through the tallest zip-lines in Riviera Maya at Xplor, be part of a great Mexican party at Xoximilco, or put your senses to test in a park where nothing is what it seems. Thank you HOTEL XCARET and we will see you next year again!!!! Than you much, Hey Sabrina, I would highly advise hotel Xcaret if you can afford it! Just to make sure all the other parks admission is free for those staying at the Xcaret hotel and the attractions? It’s a half-day adventure park with sense-themed activities, optical illusions, shop & cafe. Although we got off to a bit of a rough start with some miscommunication during check-in the manager on duty Johanna N. make sure that we were happy and well taken care of. The rooms feel lavish and comfortable, perfectly designed to offer a blend of nature, art, and contemporary design.